Our privacy policy

Privacy Policy for CBA Construction Northampton

CBA Construction (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (cbaconstruct.co.uk) or contact us through our forms.

1. Who We Are

CBA Construction is a UK-based construction company based in Northampton offering general building services and renovations. For the purposes of data protection legislation, we are the “data controller” of your personal data.

2. What Information We Collect

We may collect and process the following personal data:

• Name

• Email address

• Phone number

• Address (if you provide it voluntarily)

• Project details or messages you submit via forms, including photographs or videos

We do not collect sensitive personal data unless explicitly provided and relevant to your enquiry.

3. How We Collect Data

We collect data:

• When you fill out a form on our website

• When you contact us via email or phone

• Through cookies (see section 7)

4. Why We Collect Your Data

We use your personal data to:

• Respond to your enquiries

• Provide quotes and manage bookings

• Maintain customer service records

• Comply with legal obligations

We only collect data that is necessary, relevant, and limited to what is required for these purposes.

5. Legal Basis for Processing

Under UK GDPR, our legal bases for processing personal data are:

• Consent – when you submit a form, you consent to us using your data to respond

• Contract – to take steps at your request before entering a contract

• Legal obligation – to comply with regulatory or tax requirements

• Legitimate interests – to respond to your enquiries and improve our services

6. How We Store and Protect Your Data

We store your data securely using trusted platforms (e.g. our web host and contact form tool). Access is restricted to authorised personnel only.

We retain data only as long as necessary to fulfil the purposes it was collected for or to comply with legal obligations.

7. Cookies

Our website uses cookies to enhance user experience and gather basic analytics. You can adjust your browser settings to decline cookies or delete them after use.

8. Sharing Your Data

We do not sell or rent your personal data.
We may share it with:

• Service providers (e.g., web host or form processor)

• Regulatory bodies, if legally required

All third parties are required to respect the security of your data and comply with UK data protection laws.

9. Your Rights Under UK Data Protection Law

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent at any time (where applicable)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at:
📧 info@cbaconstruct.co.uk

10. Marketing and Promotions

With your consent, we may use your contact details (such as your email address or phone number) to send you occasional updates about our services, promotions, or helpful advice related to construction and home improvement. You will only receive marketing communications if you have opted in via our contact forms or other means.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails (if applicable), or

• Contacting us directly at [insert your email] with your request

We do not share your data with third parties for their own marketing purposes.

11. Contact Us

If you have any questions about this policy or how we use your data, please contact:

CBA Construct
📧 Email: info@cbaconstruct.co.uk

This policy is subject to updates — please check this page regularly to stay informed.